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Managed Services

Citadel53 Security Portal

A multi-tenant security management platform for MSSPs. One unified dashboard for every client's security posture, powered by Microsoft Graph, Defender, Intune, and Azure.

See Citadel53 in action with a personalised demo

Single Pane of Glass

Centralised Security Management for MSSPs

Citadel53 Security Portal provides a centralised, single pane of glass view into the security posture of every client organisation, pulling real-time data from Microsoft Graph, Defender for Endpoint, Microsoft 365 Defender, Azure Secure Score, Intune, and Azure Cost Management APIs.

Instead of logging into dozens of separate Azure tenants to monitor alerts, incidents, and compliance, MSSP analysts and client stakeholders access everything from one unified dashboard with role-based access controls ensuring each user only sees data relevant to their organisation.

Multi-Tenant

Manage all client tenants from a single platform

Real-Time Data

Live Microsoft Graph, Defender and Intune integration

Role-Based Access

Azure Entra ID SSO with MFA enforcement

Azure Marketplace

Runs as a managed application in your own tenant

Platform Capabilities

Real-Time Security Intelligence

Interactive dashboards surface critical security data with automatic staleness detection and refresh.

01

Azure Secure Score

Azure Secure Score and Graph Security Score with 12 month trend analysis and improvement tracking.

02

Alert and Incident Management

Security alert and incident management across Azure, Defender, and Graph with centralised triage.

03

Device Compliance

Device compliance tracking via Intune with policy enforcement status and remediation guidance.

04

Vulnerability Analysis

Software inventory and vulnerability analysis from Defender for Endpoint across managed devices.

05

Azure Cost Analysis

12 month cost trends, service breakdowns, and optimisation recommendations for Azure subscriptions.

06

Recommendations

Prioritised recommendations from Azure Advisor, Defender, and Graph with impact assessment.

07

Auto SOC Reports

Automated SOC reports with threat intelligence, incident analysis, exposure management, and custom author info, generated with one click.

08

Incidents and Security Posture

Real-time incident management, security posture tracking, and automated alerting across all managed tenants.

AI-Powered

AI Security Assistant

An embedded AI assistant backed by Azure OpenAI lets users ask natural language questions about their security posture with contextualised answers drawn from live dashboard data.

Each MSSP configures their own Azure OpenAI instance independently, ensuring data sovereignty and isolation between tenants.

Natural language security posture queries
Contextualised answers from live dashboard data
Per MSSP Azure OpenAI configuration
Data sovereignty and tenant isolation
Cost Intelligence

Azure Cost Management and Optimisation

Full visibility into Azure resource spend across every client tenant. 12 month cost trends, per service breakdowns, resource group analysis, and optimisation recommendations help MSSPs and their clients control cloud costs without compromising security.

  • 12 month cost trend analysis per tenant
  • Service level and resource group breakdowns
  • Optimisation recommendations with savings estimates
  • Cost anomaly detection and alerting
  • Executive cost summaries in PDF reports
Citadel53 Cost Analysis Dashboard
Compliance

Essential Eight Compliance

Built-in ISM Essential Eight audit assessing all eight controls against live Intune and Graph data. Automatically evaluate your organisation's maturity level and generate audit-ready reports.

01

Application Control

Prevent execution of unapproved applications and malicious code on workstations and servers

02

Patch Applications

Apply patches, updates, and vendor mitigations for applications within a risk-appropriate timeframe

03

Configure Microsoft Office Macros

Block macros from the internet and only allow vetted macros in trusted locations with limited write access

04

Application Hardening

Configure web browsers and applications to block ads, Java, and Flash; disable unneeded features

05

Restrict Administrative Privileges

Limit admin access based on user duties and regularly revalidate the need for privileged access

06

Patch Operating Systems

Apply patches, updates, and vendor mitigations for operating systems within a risk-appropriate timeframe

07

Multi-Factor Authentication

Enforce MFA for VPNs, RDP, SSH, privileged actions, and access to sensitive data repositories

08

Regular Backups

Perform and test regular backups of important data, software, and configuration settings

Device-Level Findings

Per device assessment results with policy enforcement status

Attestations and Audit Trails

Compliance attestations with full audit trail for accountability

Remediation Guidance

Actionable steps to improve compliance posture

PDF and Excel Export

Export audits as PDF or Excel for leadership and auditors

Centralised Reporting

One-Click Reports from a Centralised MSSP Dashboard

Generate and manage reports for every client organisation from a single MSSP portal. All reports support per client branding and are ready for leadership, board members, and auditors.

MSSP Plan: 4 Report Types

MSSP
  • Executive Report: 13 customisable sections with trend charts, compliance, cost analysis, and vulnerability summaries
  • SOC Report: Threat intelligence, incident analysis, exposure management with custom author info and distribution lists
  • Essential Eight Audit: Per control assessment, device level findings, exportable as PDF or Excel
  • MSSP Summary Report: Cross client security posture overview for MSSP management

Standalone Plan: 3 Report Types

Standalone
  • Executive Report: 13 customisable sections with trend charts, compliance, cost analysis, and vulnerability summaries
  • SOC Report: Threat intelligence, incident analysis, exposure management with custom author info
  • Essential Eight Audit: Per control assessment, device level findings, exportable as PDF or Excel
Architecture

Multi-Tenant Architecture

Tier 1

Super Admins

Oversee the entire platform from a Global Admin Portal with full visibility and control.

Tier 2

MSSP Admins

Manage client organisations with security dashboards, user management, SSO configuration, branding, and AI integration.

Tier 3

Client Users

Access 9 interactive dashboard pages plus 2 reporting views with role-based data visibility.

Each MSSP operates independently without requiring platform operator intervention. Guided onboarding for MSSPs, organisations, SSO, and AI integration.

Use Cases

Who Is This For?

MSSPs

Managing multiple client Microsoft 365 and Azure tenants from a single platform.

Executives and CISOs

Data driven security posture visibility for board members and leadership.

Security Operations Centres

Centralised alert triage, incident management, and dedicated SOC reporting.

IT Consultancies

Delivering security assessments, Essential Eight audits, cost optimisation, and compliance reporting.

Enterprises

Organisations with multiple subsidiaries or business units on separate Azure tenants.

Pricing

Simple, Transparent Pricing

Available on the Azure Marketplace as an Azure Managed Application that runs in your own tenant.

Standalone

For individual organisations

$350/month
  • Single organisation management
  • All 9 dashboard views
  • Executive and SOC reports
  • Essential Eight compliance
  • AI security assistant
  • Azure Entra ID SSO
Get Started
Most Popular

MSSP

For managed security service providers

$999/month
  • Unlimited client organisations
  • All 9 dashboard views plus 2 reports
  • Multi-tenant management portal
  • White label branding
  • AI security assistant per MSSP
  • SSO, MFA and audit logging
  • Guided onboarding
Get Started

Enterprise

For large organisations with custom needs

Custom
  • Everything in MSSP
  • Custom integrations
  • Dedicated support
  • SLA guarantees
  • On premises deployment options
  • Custom reporting modules
Contact Us

Available on the Azure Marketplace — Citadel53 deploys as an Azure Managed Application that runs entirely within your own Azure tenant, ensuring full data sovereignty and compliance.

Ready to See Citadel53 in Action?

Schedule a personalised demo and see how Citadel53 can transform your security operations.

Ready to protect your company and launch your SOC-as-a-Service?